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After a complaint is filed with the Better Business Bureau, it determines whether it is an issue that they can handle. For example, the BBB does not deal with pricing, policies, employer or employee disputes, or anything concerning professional procedures or a government agency.How do you file a complaint against a business?
File a complaint with the Federal Trade Commission. The FTC is tasked with protecting U.S. consumers. Go to the FTC's Complaint Assistant service to issue a complaint against a business. Follow the prompts on the website to finish the complaint and send it to the FTC. File a complaint with your state's attorney general.What is a BBB Business Review?
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy. BBB Business Reviews generally cover a three-year reporting period.